Our Customer Support
We support you every step of the way
At OvuSense, our customers are at the heart of everything we do. All our team have experienced the joys and difficulties of trying to conceive, so we know what your journey is like and we're here with you every step of the way. Our experts are always here to answer your technical and clinical questions, while our support community provides all the comfort and confidence you need on your fertility journey.
For our full support statement on COVID-19 please click here
- Round the clock technical and chart support, 7 days a week including on holidays.
- Full access to our Customer Support Answers Database. Full of useful tips and tricks.
- Dedicated OvuSense Users Facebook Group.
- Free online clinics from fertility experts.
As an OvuSense Customer, you'll receive:
100% money back guarantee
Our support and fertility nurse teams are led by:
Caroline Price – Customer Relations Manager
Caroline is in charge of the day to day management of the OvuSense customer experience from first interactions on social media, to joining our support forums to receiving product support. With a background in administration, training social, media and online forums, Caroline has direct experience of the OvuSense product and the customer journey to a successful pregnancy.
Kate Davies – Fertility Nurse Consultant
RN BSc(Hons) FP Cert
Kate is a registered Nurse specialist and qualified Fertility Coach. She has over 20 years’ experience in fertility and Women's Health. Kate has a degree in Sexual Health at Greenwich University in the UK . As well as advising women on the benefits of OvuSense, Kate runs her own private practice in the UK consulting women on natural fertility.